CANCELED - Cyrano, alebo Balabilé o Nose - 16.6.2014 at 19:00 h.

16.6.2014 13:11

Event Cyrano, alebo Balabilé o Nose, which was supposed to take place on 16.6.2014 at 19:00 h. in LOĎ - Divadlo v podpalubí, Bratislava, is CANCELED because of health reasons!

Clients might return tickets to point of sale where they purchased them.
If the client bought a ticket through Internet – CardPay or TatraPay – he or she has to return his/her genuine ticket at the main office of Ticketportal, Radlinskeho 27 in Bratislava, Slovak Republic using one of these ways:

  • in person, with genuine tickets (or HomeTicket tickets). The money will be refunded in cash. If the person claiming refund is not the person, who paid for these tickets, he/she will need an authorization from the client. In case of tickets in the form of HomeTicket (i.e. tickets printed at home on a white paper), we would also need a declaration on oath that the client did not duplicate or misuse the tickets, and he/she will claim the refund only once (the client can write this declaration directly at our main office, where we have the required document),
    • through e-mail, to the e-mail address reklamacie@ticketportal.sk, with a claim for a refund and the details of the transaction. In case the client has HomeTicket tickets, he or she will have to attach the tickets to the e-mail (preferably in PDF format). With HomeTicket tickets, the client will also have to include into e-mail a declaration on oath that he or she did not duplicate or misuse the tickets and he/she will claim the refund only once. Details of the transaction have to include the date, sum and the recipient. Detail of the transaction is meant a statement from the overview of turnover on your bank account. If the tickets were printed on genuine Ticketportal paper (i.e. they were printed at a selling outlet), the client will have to send the tickets via post to the address Ticketportal SK s.r.o., Radlinského 27, P.O.Box 65, 810 05 Bratislava, Slovak Republic. The refund will be sent to the account, from which the client made the payment. If you paid from foreign account and you wish the payment to be refunded to another foreign account, you will have to include details of the account (SWIFT, IBAN, account name, name and post address of the bank) with an agreement, that you will pay the fees for this transfer. Note: In the case of the request for a refund by e-mail to reklamacie@ticketportal.sk is not necessary to resend tickets as HOMEticket by post if you send them in e-mail as a PDF file or as a scan,
      • through post, send the tickets with a claim for refund and the details of the transaction, to the address Ticketportal SK s.r.o., Radlinského 27, P.O.Box 65, 810 05 Bratislava, Slovak Republic. Details of the transaction have to include the date, sum and the recipient. Detail of the transaction is meant a statement from the overview of turnover on your bank account. With HomeTicket tickets, the client will also have to include a declaration on oath that he or she did not duplicate or misuse the tickets and he/she will claim the refund only once. The refund will be sent to the account, from which the client made the payment. If you paid from foreign account and you wish the payment to be refunded to another foreign account, you will have to include details of the account (SWIFT, IBAN, account name, name and post address of the bank) with an agreement, that you will pay the fees for this transfer.
      • More information:
        PRESS RELEASES
        EVENT ALTERATIONS

        We apologize for any inconvenience. Thank you for understanding.

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