Event Stay Fresh 2020 - OpenAir Žilina, which was supposed to take place on 31.8.2020 at 21:00 h. in eXtreme Park, Vodné dielo Žilina, is CHANGED! Event will take place on different date: 4.9.2020 at 21:00 h. in unchanged location.
Purchased tickets remain valid.
Clients who are not satisfied with the change might return tickets only to point of sale where they purchased them until 3.9.2020!
ATTENTION: Tickets bought in Avion Shopping Park in Bratislava, in Bory mall in Bratislava or in OC MAX Prešov, might be returned by sending to the address: Ticketportal SK, s. r. o. , P.O.BOX 5, 810 08 Bratislava.
Tickets paid at point of sale by Benefit voucher must be send to the address: Ticketportal SK, s.r.o., P.O.BOX 5, 810 08 Bratislava until 3.9.2020.
In case client bought his ticket through the internet he can ask for refund until 3.9.2020 through following method:
► if the payment was transfered via CARDPAY (card payment) - write an email claim to: reklamacie@ticketportal.sk. It is necessary to attach your tickets to the request in PDF form. In case your tickets were delivered via courier service, it is necessary to send them back to the address: Ticketportal SK s.r.o., P.O.BOX 5, 810 08 Bratislava. Payment will be refunded to the same card, which was used to for the purchase.
► if the payment was transfered via internet banking - write an email claim to: reklamacie@ticketportal.sk. . It is necessary to attach your tickets to the request in PDF form. In case your tickets were delivered via courier service, it is necessary to send them back to the address: Ticketportal SK s.r.o., P.O.BOX 5, 810 08 Bratislava. It is also necessary to send us detail of payment in which there are clearly stated the sum, date of payment, bank account number and both sender and recipient of this transfer. Payment will be refunded to the same bank account which was used to pay for purchase.
► if the payment was transfered via Benefit voucher - write an email claim to: reklamacie@ticketportal.sk. It is necessary to attach your tickets to the request in PDF form. In case, that you paid difference between ticket price and value of benefit voucher via card payment or internet banking, is necessary to send us your bank account number. In case your tickets were delivered via courier service, it is necessary to send them back to the address: Ticketportal SK s.r.o., P.O.BOX 5, 810 08 Bratislava. After processing the claim request, company Benefit Plus will credit the client with points on his Benefit Plus account.
► if the payment was transfered via Ticketportal Gift voucher - write an email claim to: reklamacie@ticketportal.sk. It is necessary to attach your tickets to the request in PDF form and your bank account number. In case your tickets were delivered via courier service, it is necessary to send them back to the address: Ticketportal SK s.r.o., P.O.BOX 5, 810 08 Bratislava. Payment will be refunded to the client’s bank account.
More information:
PRESS RELEASES
EVENT ALTERATIONS
We apologize for any inconvenience. Thank you for understanding.