www.ticketportal.sk.
-          Advance booking of tickets is available. When booking tickets, the customer undertakes to pick up the tickets within three working days from the day of booking. If he/she fails to do so, the booking will be cancelled. Should the customer book tickets three days prior to performance, he/she may pick up the tickets no later than half an hour before start of performance. After this date, all bookings by individual clients are cancelled.
-          Prior to purchasing a discounted ticket, the customer is obliged to present appropriate documentation. If he/she fails to do so, he/she will be not allowed to purchase discounted ticket. By appropriate documentation the originals of the following cards are understood: student/school card, Euro26 card, ISIC, ITIC, a disabled person card, ID card (retired persons).
-          After purchasing tickets, check that the data printed on them are correct.
-          30 minutes before start of performance, only tickets for the same day performance may be purchased.
-          The following vouchers may be used to pay for opera and ballet performances:
- Ticket Multi, Ticket Energy, Ticket Compliments
- Relax Pass, Universal Pass, Flexi Pass
-DOXX PLUS
- CADHOC
-          Unless there is a change or cancellation of performance, the purchased tickets may not be returned. In the event of a changed or cancelled performance, the SND refunds the ticket price within three working days after the date of the planned performance, solely at place of purchase (SND ticket office).
-          Unless there is a change or cancellation of performance, invoices for SND tickets issued on the basis of a valid purchase order may not be cancelled.
-          In the event that the customer attends a substituted performance, he/she is not entitled to a refund of the purchase price of tickets or to a refund of the difference between the price of tickets of the original and the substituted performance.
-          The Slovak National Theatre announces all changes or cancellations of performances on its web-site www.snd.sk . Notices are also posted at the SND ticket offices. Customer groups are also notified by phone or e-mail, if the Slovak National Theatre has their contact information.
-          Tickets are valuables and their forgery is punishable by law.
-          A ticket without control stub or otherwise damaged is not valid and its owner will be denied entry into the theatre.
-          In the event of loss, we do not provide new/substitute ticket.
-          The ticket seller is not liable for delayed delivery or damaging of tickets caused by Slovak Post.
-          After begin of performance, entry into the auditorium is not allowed.
-          During performance, eating, drinking, the use of audio-visual equipment and mobile phones is forbidden. Photography and audio-video recording of the performance are forbidden.