On behalf of the event organizer, we as a sales intermediary want to inform you that event IMT SMILE, which was supposed to take place on 19.2.2022 at 20:00 h. in Kostole Klarisiek, Klariská ul., Bratislava, is CHANGED! Event will take place on different date: 11.12.2022 at 20:00 h. in unchanged location.
Purchased tickets remain valid.
Clients who are not satisfied with the change might return tickets only to point of sale where they purchased them until 16.2.2022!
Clients who bought the tickets at selling place which has been canceled can return the tickets only by post until 16.2.2022at the latest. Address: Ticketportal SK, s.r.o., Kalinčiakova 33, 831 04 Bratislava.
Tickets paid at point of sale by Benefit voucher must be send to the address: Ticketportal SK, s.r.o., Kalinčiakova 33, 831 04 Bratislava until 16.2.2022.
In case client bought the tickets via website he/she can request the money refund until 16.2.2022 the latest by the following steps:
Common conditions for a money refund request: The fastest possibility how to request a money refund is by the request form for registered users available at www.ticketportal.sk, where the client has to fill all the neccessary data.
In case that client bought the tickets without registration we recommend to finnish the registration at www.ticketportal.sk where the client can activate his/her account with the e-mail used for the purchase. If the tickets were sent by courier, it is necessary to deliver them to Ticketportal SK s.r.o., Kalinčiakova 33, 831 04 Bratislava.
Special conditions for money refund request based on a payment method:
► if the payment was transfered via CARDPAY (card payment): Finance for tickets are refunded directly to the card from which the ticket payment was made.
► if the payment was transfered via internet banking: Finance for tickets will be refunded to the bank account provided by the client in the ``Refund request form`` in the ``Returning finance method`` section.
► if the payment was transfered via Benefit Plus card: After the request will be processed Benefit points will be also returned to the account of the client.
► if the payment was transfered via Benefit voucher (additional payment by card): In case that client was paying the difference between the price of the ticket it is necessary to fill also the bank account in the ``Returning finance method`` section of the ``Refund request form`` where the finance should be transfered. After the request will be processed Benefit points will be also returned to the account of the client.
► if the payment was transfered via Benefit voucher (additional payment by card): finance will be transfered to the bank account provided by the client in the ``Returning finance method`` section of the ``Refund request form``.
Finance will be refunded to you within the legal deadline of sending the refund through your account.
More information:
PRESS RELEASES
EVENT ALTERATIONS
We are very sorry for the inconvenience caused. Thank you for understanding.